Cookies Policy | Woocasino

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website operate as intended, remember your preferences, understand how visitors use its pages and support relevant advertising or marketing activities.

Some cookies are placed directly by Woocasino. Other cookies may be placed by service providers that support website hosting, security, analytics, customer support, payments, advertising or other technical functions. These third parties may use cookies or similar technologies in accordance with their own privacy information and the settings agreed with Woocasino.

Cookies may be session cookies or persistent cookies. Session cookies are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains in place can vary according to its purpose and your browser settings.

Similar technologies

We may also use technologies that perform functions similar to cookies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and these similar technologies collectively as cookies. These technologies may help us measure visits, detect unusual activity, remember settings and assess the performance of communications.

2. How Woocasino may use cookies

The cookies used on the website may serve different purposes. The exact cookies available can change as the website, its features and its service providers change. We aim to use cookies in a way that is proportionate to the relevant purpose and consistent with applicable privacy and gambling requirements.

Strictly necessary cookies: These support essential website functions, including page navigation, account access, session management, security controls and the prevention of fraudulent or abusive activity. The website may not function properly if these cookies are disabled.
Preference cookies: These remember choices such as language, display preferences, region or other settings, so that you do not need to enter them again during every visit.
Performance and analytics cookies: These help us understand how visitors use the website, which pages are visited and whether features are working as expected. The information may be used to identify technical issues and improve usability.
Security and risk cookies: These assist with protecting accounts, detecting suspicious behaviour, supporting identity and age-related controls, and maintaining the integrity of services. They may be important for responsible access to gambling products.
Functional cookies: These support optional features and services that improve your experience, such as embedded content, help tools or communication functions.
Advertising and marketing cookies: Where used and permitted, these may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and deliver advertising that is more relevant. They may be set by Woocasino or by approved advertising partners.

Cookie information may be combined with other information held by Woocasino, such as account, device or usage information, where permitted by law and necessary for a stated purpose. We do not use cookies to remove your responsibility to follow applicable age, identity, account, safer gambling or website requirements.

Cookies and gambling services

Cookies may be needed to keep an account session secure, record activity accurately, support transaction processes and apply controls to gambling services. Disabling some cookies can prevent you from logging in, using particular features or completing certain actions. Cookies do not guarantee that a service will be available, that a transaction will be accepted or that any gambling outcome will occur.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, you can use that tool to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be remembered for a period of time. If you clear your cookies, change browser settings or use a different device or browser, you may be asked to make your choices again.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. Browser controls vary, so you should consult the help information for the browser or device you use. You may be able to set your browser to notify you before a cookie is stored or to reject certain cookies automatically.

Open the privacy, security or site settings in your browser.
Review the available cookie and website data controls.
Choose whether to allow, block, delete or restrict cookies.
Repeat the process for each browser or device you use to access the website.

If you reject or delete cookies, some website functions may not operate correctly. You may need to re-enter information, lose saved preferences or be unable to access account and service features. Blocking advertising cookies will not necessarily prevent all advertising; it may instead mean that advertisements are less tailored to your interests.

Some third-party services may provide their own tools for managing cookies or targeted advertising. Your browser, operating system or device may also offer additional privacy controls. These controls are managed by the relevant provider and may not control every cookie used on this website.

4. Privacy, security and third parties

Cookie data may include information such as an online identifier, device type, browser details, approximate location, pages viewed, actions taken, referral information and the date or time of a visit. Depending on the cookie and the information available, this data may be capable of being linked with other information. Our Privacy Policy explains how personal information is collected, used, disclosed, stored and managed more generally.

Woocasino may use service providers to perform functions on its behalf. These providers may process cookie-related information for purposes such as website operation, hosting, analytics, fraud prevention, customer service, communications or advertising measurement. We expect relevant providers to handle information in accordance with applicable contractual, security and privacy requirements.

The website may contain links to websites or services operated by other organisations. Those websites may use their own cookies and are not controlled by Woocasino. You should review the privacy and cookie information of any external website before providing information or enabling its technologies.

We use reasonable measures to help protect information associated with cookies. However, no online service, device or method of transmission can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials secure and avoid using gambling services on devices or networks that you do not trust.

5. Updates and enquiries

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies we use, service providers, technology, legal obligations or our operating practices. When we make changes, we will publish the updated version on this page and revise the date or other notice where appropriate. The updated policy will apply from the time it is published unless a different effective date is stated.

We encourage you to review this page periodically so that you remain informed about how cookies are used and the choices available to you. If a change requires additional consent under applicable law, we will provide an appropriate notice or preference option.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support channel made available on the Woocasino website. Do not include passwords, payment details or other sensitive information in an enquiry unless it is specifically requested through a secure process.

This policy is intended as general information about cookies used in connection with the website. It does not change any applicable terms, privacy obligations, safer gambling measures or legal requirements. If there is an inconsistency between this policy and a mandatory legal requirement, the mandatory requirement will apply.