Betting Rules

These Betting Rules explain the general principles that apply when using betting services through Woocasino. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules shown for a particular sport, event, game or market. By placing a bet, you confirm that you have read and understood the rules that apply to that bet and that you are permitted to use the service under applicable Australian laws.

Woocasino operates under licence 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 from the Comoros Autonomous Organisation of Financial Affairs.

1. General betting requirements

Woocasino may offer betting markets on selected sports, events, games and other outcomes. Availability can vary by location, time, event status, product type and applicable legal or regulatory requirements. A market, selection or betting option may be removed, suspended, amended or made unavailable at any time before a bet is accepted. Information displayed on the website is provided for general betting purposes and may be subject to change.

You must have an approved account where an account is required, provide accurate information and use the account only for yourself. You must meet all applicable age, identity, location and eligibility requirements. You are responsible for keeping your login details secure and for all activity carried out through your account, unless you have promptly reported unauthorised access in accordance with the available support process.

You must not place bets on behalf of another person or allow another person to use your account.
You must not use the service where online betting is prohibited by the laws that apply to you.
You must not attempt to manipulate an event, market, result, promotion or betting system.
You must not use automated tools, software, bots or other methods that interfere with normal website operation unless expressly permitted.
You must not place a bet using funds that do not belong to you or use the service for unlawful financial activity.
You must review the event, market, selection, odds and stake before confirming a bet.

A bet is generally treated as accepted only when confirmation is provided through the website or applicable betting interface. Entering a stake or selecting a price does not by itself guarantee acceptance. A bet may be declined, delayed or accepted with different terms where prices change, a market is suspended, technical issues occur or other valid circumstances apply. You should check your account history or bet receipt to confirm whether a bet was accepted.

You are responsible for using the service lawfully and for complying with any location-based restrictions that apply to you. Access to a betting service may be restricted if your location, account status or other circumstances do not meet the applicable requirements. Woocasino may request information to confirm eligibility and may restrict access while checks are being completed.

2. Odds, stakes and bet acceptance

The odds or prices displayed for a selection represent the terms available at the time shown. Odds may change before a bet is placed and may be affected by market activity, information about an event, trading decisions or technical updates. The price applying to an accepted bet will be the price confirmed for that bet, subject to the correction and cancellation provisions in the relevant terms.

Minimum and maximum stake amounts, maximum potential returns and other transaction conditions may apply. These conditions can differ between products, markets, accounts, events and jurisdictions. Any applicable restrictions should be displayed in the betting interface or relevant product rules. Where a bet exceeds an applicable limit, the bet may be rejected, adjusted or accepted only up to the permitted amount, where allowed.

You are responsible for checking every part of a bet before confirming it. This includes the event, participant, market, selection, odds, stake, bet type and any requested place or combination. If you notice a mistake after confirmation, contact the available support channel as soon as possible. A request to change or cancel a bet is not guaranteed and will depend on whether the bet has been accepted, whether the market remains open and the applicable rules.

Errors and irregular betting activity

If a clear error affects odds, market information, event details or settlement, Woocasino may take reasonable steps to correct the error. This may include voiding an affected bet, settling it using the corrected terms or applying the result that would have been reasonably understood had the error not occurred. A clear error may include an obvious pricing mistake, an incorrect participant, a duplicated market or a material technical display problem.

Bets may also be reviewed where there is suspected collusion, fraud, account misuse, prohibited conduct, a breach of these rules or activity that could compromise the integrity of a market. Reviews may delay settlement or restrict account activity while the circumstances are considered. Decisions will be made in accordance with the applicable terms and legal obligations.

If a technical interruption occurs while you are placing a bet, do not assume that the bet was accepted. Check your account history, transaction record or bet receipt before attempting to place the bet again. If the same bet appears more than once, retain the relevant details and raise the issue through the available support process.

3. Events, results and settlement

Bets are settled using the official result or result source specified in the rules for the relevant product or market. The result used may differ from a live score, commentary feed, media report or other information shown on the website. Where a specific market has its own settlement rule, that rule takes priority over a general rule.

Unless the relevant market rules state otherwise, a bet may be affected by postponement, abandonment, cancellation, venue changes, participant changes, format changes, schedule changes, administrative decisions or a failure to meet the conditions required for the market to stand. The treatment of these situations can vary according to the product and market. You should read the rules displayed with the market before placing a bet.

A completed event will normally be settled according to the applicable official result.
A postponed or abandoned event may be void, carried forward or settled under a specific market rule.
A selection that does not participate may be treated differently depending on the bet type and product.
A dead heat or tied outcome may result in a reduced settlement where the relevant rules provide for it.
A market may be resettled if an official result is corrected or material settlement information changes.
If a bet contains selections that are void, the remaining selections may be settled under the rules for that bet type.

For combination bets, each selection must be assessed under the rules that apply to the combination. If one or more selections are void, the combination may be recalculated, reduced or voided depending on the product and the applicable terms. Some bet types may include additional conditions, such as a minimum number of participants, a required starting status or a specified completion period.

Settlement information should be checked in your account after the event or market has been determined. If you believe a bet has been settled incorrectly, raise the issue promptly and include enough information to identify the bet. A settlement query may be reviewed against the recorded bet, the relevant market rules and the official result source.

Live betting and market suspension

Live or in-play markets may be suspended briefly or closed without notice when important event information is received, when the event changes or when a market can no longer be priced reliably. Bets submitted during a suspension may be rejected or may not be accepted until the market reopens. The applicable live betting rules determine whether a delay, interruption or change affects an accepted bet.

4. Account conduct, payments and responsible betting

Any return from a winning bet is credited according to the recorded settlement and applicable account procedures. Payment processing, withdrawals, verification checks, transaction limits and timing may be subject to separate terms and legal requirements. Woocasino may request information needed to verify identity, payment ownership, source of funds or account activity before processing certain transactions.

You should only deposit and bet with money that you can afford to lose. Betting should be treated as entertainment, not as a way to earn income, recover losses or solve financial problems. Outcomes are uncertain, and previous results, patterns or perceived expertise do not guarantee a future result. Do not chase losses by increasing stakes or betting more often than planned.

Set a budget before you begin and keep to it.
Set time limits and take regular breaks.
Avoid betting when you are affected by alcohol, drugs, stress or strong emotions.
Do not borrow money or use essential household funds for betting.
Keep your account details private and review your betting activity regularly.
Use available deposit, spending, time-out or self-exclusion tools if betting is becoming difficult to control.
Seek independent support if betting is causing financial, personal or emotional harm.

Woocasino may apply account restrictions, suspend access or close an account where required by law, for compliance reasons, for responsible gambling concerns, because information cannot be verified or where these rules or the applicable Terms and Conditions may have been breached. Any action taken will be handled in accordance with relevant obligations and the circumstances of the account.

If you have a question about a bet, review the market information, bet receipt and account history first. When raising a query, provide the relevant bet reference, event details and a clear explanation of the issue. Do not send passwords, payment card security codes or other unnecessary confidential information through an enquiry.

These Betting Rules are intended as general information and do not replace the full terms that apply to your account or a specific market. Product rules shown at the time of betting should always be read carefully. If there is an inconsistency, the specific rule for the relevant product or market may apply, subject to the applicable Terms and Conditions and Australian law. By continuing to use Woocasino, you acknowledge that rules may be updated and that you should review the current version before placing a bet.