Contact Woocasino

Need help with Woocasino? Email our support team at support@woocasinocasino.click. We are here to help with general questions about your account, playing experience and available services.

Woocasino operates under licence 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 from the Comoros Autonomous Organisation of Financial Affairs.

How to get in touch

For assistance, send your request to support@woocasinocasino.click. Please use the email address connected to your account where possible, so our team can identify your query and provide relevant information. Support is available for questions relating to:

Account access, profile details and verification questions
Deposits, withdrawals and payment-related concerns
Bonus terms, eligibility and general promotional questions
Technical problems, website errors or gameplay issues
Responsible gambling requests, including help with account controls or taking a break

What to include in your email

To help us review your request faster, include your account email address or username, a short description of the issue and any relevant details, such as the date the problem occurred or the steps you have already tried. Screenshots can also be useful where relevant. Do not send your password or complete payment card details by email.

Response times

Our support team will review your message and respond as soon as reasonably possible, usually within 24 hours. More complex account, payment or verification questions may require additional checks before a complete response can be provided.